Terms and Conditions

Refund Policy

Once the reservation is completed, 10% of the amount of total stay will be charged. Any reservation cancellation made up to seven days before the scheduled day of arrival is free. In the event of a cancellation made after these details or if the customer does not show up on the scheduled day for check-in, the Hotel reserves the right to charge 100% of the total amount of the stay to the credit card provided to guarantee the reservation.

 

Conditions of use

The Site is made available free of charge to the user's personal use, subject to these Terms and Conditions. Use of the Website constitutes acceptance of these Terms and Conditions. Use of the Website implies the obligation of the user to be of age (age Minimum of 18 years) and conclude contracts binding power. You will be financially responsible for any use of the Site itself. The user can only use the Site to make legitimate reservations or purchases. It is not permitted to use the Site to make any reservations false, fraudulent or speculative reservation or any reservation in function of an expected demand; it is not permited to disclose or transmit any materials in nature unlawful, threatening, defamatory, libelous, defamatory, obscene, indecent, inflammatory, pornographic or any material or information that could constitute or encourage conduct regarded as criminal offenses that jeopardize civil liability, or that violate any law, or for any other purpose unlawful or prohibited by these Terms and Conditions. We reserve the right, at any time and without notice, stop or limit your access to all or part of the Site. 

Casa do Rio Wine Hotel only accepts children over 12 yeras old, except on an exclusive basis.

Privacy Policy

If you make your record or provide your personal information through the Site, it must ensure that the information provided on registration or at any other time are correct and complete. The user undertakes to immediately notify any necessary changes to the information provided at time of registration. Quinta do Vallado guarantees the total confidentiality of the personal data provided through secure server and under the law in force.

Rights as a seller

Quinta do Vallado reserves the right, at its discretion, to make any changes in any part of the Site. As a result of its policy of updating, Quinta do Vallado may wish to change these Terms and Conditions (including those related with use of the content). In case of modification of the Terms and Conditions at Quinta do Vallado   notify the user indicating the beginning of these Terms and Conditions to date its last update.

Rights as buyer

If you use the Online Booking System available at Quinta do Vallado website, the terms and conditions relating to the availability, pricing and cancellations apply to every room price indicated and the user should carefully read the details provided in relation to the rate charged before completing the booking process. Any special needs should be provided at time of reservation and the response to these, however, are not guaranteed. Once confirmed the availability of the competing rate on the Internet, and subject to room availability, Quinta do Vallado agrees to apply the same rate to the reserve, with additional discount of 5% of the room rate for the duration of the entire stay as reserved. Quinta do Vallado guarantees the total confidentiality of the personal data provided through secure server and under the law in force.

Liability issues

The Site is made available free of charge to the user's personal use, subject to these Terms and Conditions. Use of the Website constitutes acceptance of these Terms and Conditions. Use of the Website implies the obligation of the user to be of age (age Minimum of 18 years) and conclude contracts binding power. You will be financially responsible for any use of the Site itself. The user can only use the Site to make legitimate reservations or purchases. It is not permitted to use the Site to make any reservations false, fraudulent or speculative reservation or any reservation in function of an expected demand; it is not permited to disclose or transmit any materials in nature unlawful, threatening, defamatory, libelous, defamatory, obscene, indecent, inflammatory, pornographic or any material or information that could constitute or encourage conduct regarded as criminal offenses that jeopardize civil liability, or that violate any law, or for any other purpose unlawful or prohibited by these Terms and Conditions. We reserve the right, at any time and without notice, stop or limit your access to all or part of the Site.

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